Shipping

General Information

All prices are United States funds. All orders are payable in United States funds. A charge of $30 will be added to any returned or stop payment checks. Orders are shipped US Postal Service Priority Mail (2-3 day average delivery) or Express Mail (overnight guarantee).

Privacy Policy

We do not sell or share any customer information, names, addresses, etc. All information is confidential, no credit card numbers are kept on file, they are shredded after use.

Return Policy

Items found unsatisfactory may be returned at customer's cost, complete and in the same condition it was received. Books, paints, brushes and packets are not returnable under any circumstances. No returns without prior authorization. If information is missing from a book or pattern packet, please contact the individual artist.

Damage/Errors

We pack all orders with the utmost care. If damage should occur during transit, please save all boxes, product and packing materials for possible inspection. If damage is our error, please contact us within 5 days of receipt. Many small items are carefully wrapped in bubble or separate bags for protection. Please check all packing materials and boxes for shortages.

Security

The shopping cart is on a secure server for your credit card safety. If you do not feel comfortable using your credit card online, you may mail, call or fax your order.

Telephone orders may be called in during store hours--Tuesday, Wednesday, Thursday and Saturday, 9am - 5 pm, Friday 9 am - 8 pm, Friday 9 am - 8 pm. Phone (717)687-7520.

Payments

We accept U.S. checks, money orders, Cashiers Checks, Visa or Master Card. Please do not send cash. To enable us to keep our prices as low as possible, we do not offer open accounts. Prices subject to change without notice. Returned checks are subject to a $30.00 fee.

Send phone or fax order to:
Steph's Folk Art Studio
232 Hartman Bridge Road
PO Box 309
Strasburg, PA 17576
Phone: (717)687-7520
Email: orders@stephsfolkart.com

Please call during store hours--Tuesday, Wednesday, Thursday and Saturday, 9 am - 5 pm, Friday 9 am - 8 pm.

Shipping & Handling

Within US:
Approx. 20%-25% will be added to shipping charges
Packet only: $1.00
Book only: $2.00

Outside US:
Add 50% to USPS Rates

Credit Card Orders will be charged actual shipping costs.
PA residents Add 6% Sales Tax.

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General Information
All prices are United States funds. All orders are payable in United States funds. A charge of $30 will be added to any returned or stop payment checks. Orders are shipped US Postal Service Priority Mail (2-3 day average delivery) or Express Mail (overnight guarantee).
Privacy Policy
We do not sell or share any customer information, names, addresses, etc. All information is confidential, no credit card numbers are kept on file, they are shredded after use.
Return Policy
Items found unsatisfactory may be returned at customer's cost, complete and in the same condition it was received. Books, paints, brushes and packets are not returnable under any circumstances. No returns without prior authorization. If information is missing from a book or pattern packet, please contact the individual artist.
Damage/Errors
We pack all orders with the utmost care. If damage should occur during transit, please save all boxes, product and packing materials for possible inspection. If damage is our error, please contact us within 5 days of receipt. Many small items are carefully wrapped in bubble or separate bags for protection. Please check all packing materials and boxes for shortages.
Security
The shopping cart is on a secure server for your credit card safety. If you do not feel comfortable using your credit card online, you may mail, call or fax your order. Telephone orders may be called in during store hours--Tuesday, Wednesday, Thursday and Saturday, 9am - 5 pm, Friday 9 am - 8 pm, Friday 9 am - 8 pm. Phone (717)687-7520.
Payments
We accept U.S. checks, money orders, Cashiers Checks, Visa or Master Card. Please do not send cash. To enable us to keep our prices as low as possible, we do not offer open accounts. Prices subject to change without notice. Returned checks are subject to a $30.00 fee. Send phone or fax order to: Steph's Folk Art Studio 232 Hartman Bridge Road PO Box 309 Strasburg, PA 17576 Phone: (717)687-7520 Email: orders@stephsfolkart.com Please call during store hours--Tuesday, Wednesday, Thursday and Saturday, 9 am - 5 pm, Friday 9 am - 8 pm.
Shipping & Handling
Within US: Approx. 20%-25% will be added to shipping charges Packet only: $1.00 Book only: $2.00 Outside US: Add 50% to USPS Rates Credit Card Orders will be charged actual shipping costs. PA residents Add 6% Sales Tax.